First-rate care, First-rate people, First-rate value

News

festive background

Festive opening arrangements

First Community would like to thank colleagues, partners and all those working over the festive period to provide health care across our local community.

Minor Injury Unit – Caterham Dene Hospital

Our Minor Injury Unit (MIU) at Caterham Dene Hospital will remain open every day* over the festive period from 8am to 8pm and is available for adults and children over the age of 5. 

audiology self referral

First Community’s Audiology service introduces self-referral for enhanced patient access

From today, people registered with an east Surrey GP practice experiencing problems with their hearing are now able to self-refer into First Community’s NHS audiology (hearing) service if they are eligible. 

Previously, people would have to see their GP to get a referral to this service. However, this new option will make it easier and more convenient for patients, by expanding the ways in which they can access the service and avoiding the need to see their GP beforehand. 

care challenge share

First Community launches the Care, Challenge, Share campaign in their mission to become Net Zero by 2040

Alongside sustainability experts, Care Without Carbon, First Community is delighted to launch the ‘Care, Challenge, Share’ campaign, focussing on sustainability in the workplace. The campaign will ask colleagues to think about their role, their team and their department to help reduce carbon pollution and waste. 

Community Matrons with patients

A day in the life of a Community Matron

First Community’s Community Matrons work to improve the health and quality of life for people with long-term health conditions by coordinating care and services.

They are experienced registered nurses who have advanced skills in areas such as physical assessment, prescribing or have accredited courses in chronic disease management and visit patients in their own homes who are suffering with complex, long-term health conditions such as diabetes, COPD or heart failure.

Patient with Brandy, Pets As Therapy dog

First Community introduce dog therapy visits at Caterham Dene Hospital to enhance patient wellbeing

(Pictured: Brandy the border collie with patient, Brian and his daughter, Trish)

Patients at Caterham Dene Hospital were thrilled to meet Brandy the therapy dog and her owner Lorraine when they visited patients on the ward at Caterham Dene Hospital for the first time on 17 October.

Lorraine and Brandy, who volunteer for the Pets as Therapy charity, visited patients on the ward providing affection and comfort to aid recovery and enhance emotional support. 

collage of images of staff at an event

First Community colleagues attend East Surrey Place neurodiversity community of practice event

Jayne White, Associate Director for Children, Young People and Families and Anita Lamb, Service Manager for Children Young People and Families along with members of the 0-19 team for Children and Family Health Surrey (CFHS) were delighted to take part in the East Surrey Place neurodiversity community of practice event earlier this week. 

a hand with gloves giving thumbs up and a gloved hands with a thumbs down

First Community launches new ‘To glove or not to glove’ campaign

First Community has become the latest healthcare organisation to launch an awareness campaign which aims to reduce the unnecessary use of non-sterile disposable gloves for patients without a known infection risk. 

The ‘To glove or not to glove’ campaign focusses on good hand hygiene and infection prevention principles which will lead to a better and safer experience for both patients and staff.