First Community’s Community Nursing Service is led by specialist practitioners who head up the team of community nurses and health care assistants working with patients and their families with acute, complex and end of life needs to maximise their health and wellbeing.
The team provides a wide range of services to housebound patients, including:
East Surrey resident Sarah Parker has successfully completed a rehabilitation programme with First Community’s Long Covid Team and embraces a ‘new normal’ as she returns to full time work and resumes routine daily activities.
Alongside regular chest infections and an underlying asthma condition, Sarah contracted Covid-19 in November 2020.
First Community has published its Quality Account for 2022-2023.
The annual report outlines the quality of the NHS health and care services we provide across east Surrey and West Sussex.
The National Guardian Freedom to Speak Up recognises First Community for ranking first across all Speaking Up questions and in some cases having scores improving where most organisations are deteriorating in the NHS 2022 staff survey.
Freedom to Speak up is about enabling staff to speak up about anything that gets in the way of doing a great job. Freedom to Speak Up Guardians support workers to speak up when they feel that they are unable to in other ways.
Families in Surrey now have access to videos, advice, guidance and tips all about asthma in children and young people thanks to a new Asthma Toolkit which is live on the Healthy Surrey website.
Children aged 5 plus can now be seen at our Caterham Dene Minor Injury Unit (MIU) for injuries such as sprains, cuts and grazes.
The service is available 7 days per week from 8am - 8pm. You do not need an appointment; however, you are advised to book by calling NHS 111 before you travel to ensure you're directed to the most appropriate service for you.
On 11 May 2023, the Children and Family Health Surrey Inclusion Health Team were named as winners at the Burdett Nursing Awards.
The specialist team of healthcare professionals attended the awards ceremony at the Waldorf Hotel in London where they were presented as winners of the Complex Needs in Primary Care category along with being named overall winners of all award categories.
As part of efforts to deliver healthcare more sustainably a First Community colleague will trial using an electric bike for work related travel.
Chris Jones, Health Visitor clinical lead, will pilot using the bike for her commute and travel to and from different bases for meetings, as part of the organisation’s efforts to provide healthcare in a more environmentally friendly way.
The results of the annual NHS Staff survey have been released and show that the patient really is at heart of the services delivered by First Community Health and Care.
On Monday 20 February, the Red Bag Scheme (often known as The Hospital Transfer Pathway) was introduced to east Surrey care homes, to improve the experience for residents admitted to hospital.
East Surrey care home residents admitted to hospital in an emergency will now have a red bag with them displaying their name, care home contact details and essential items including: