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News

Volunteers sought for First Community's new patient panel

Volunteers willing to give a patient’s perspective on NHS community services in east Surrey are being sought for a new patient panel.

First Community Health and Care is launching the panel to enable the public to have more input into the way its community health services are provided and developed.

To achieve its aim of delivering community based healthcare that suits the needs of its patients, First Community wants to listen to the voices, views and opinions of those in the community it serves.

Festive arrangements

First Community would like to thank our staff, partners and all those working over the holiday period to provide health care across our community.

Our Minor Injury Unit at Caterham Dene hospital will remain open as normal from 8am to 8pm daily for those aged 18 plus throughout the holiday period.

Please call 01883 837517 to discuss visiting Caterham Dene Hospital ward as the team will be able to provide the most up to date information.

New online resource for pregnant women and their partners in Surrey

We know choice is important to you when you’re pregnant and planning where to have your baby and to receive your postnatal care.

The new Healthy Surrey Maternity web pages are a great source of information, helpfully held in a single location, for all of your maternity needs. They will help you to decide which maternity services will suit you best, and also include conception advice and support available to you during your pregnancy.

First Community publishes 2019-20 Quality Account

First Community has today published its Quality Account for 2019-20.

The annual report outlines the quality of the NHS health and care services we provide across east Surrey and West Sussex.

The quality of our services is measured in a number of ways including looking at patient safety, the effectiveness of treatments our patients receive and by evaluating patient feedback about their care and experience.

As well as analysing how we achieved the priorities set last year, the account also sets out the organisation’s future priorities and areas for improvement.

NHS Community services help reduce hospital visits by caring for more patients at home

With the second national lockdown under way, First Community teams are delivering even more specialist care and support to patients in their homes, to help reduce demand on local hospital services.

Since the pandemic began the District Nursing team  have been supporting increased numbers of patients with complex and end-of-life needs in their own homes, to maximise their health and wellbeing whilst lowering the demand for hospital care.