On Saturday 7 January the Surrey Heartlands Health and Care system moved from a critical incident into a business continuity incident which reflected a slightly improved position across the system. Although First Community services remain extremely busy, they are currently working as usual.
You can help your local NHS by using the right service so we can make sure people who are critically ill are seen as quickly as possible. Please ensure you are seeking help from the most appropriate health services, and only attending A&E for serious accidents and emergencies. If you are unwell, see NHS 111 online for 24/7 advice about the most appropriate care for your needs or call NHS 111, although phone lines remain very busy.
As a system now operating in a business continuity incident, Surrey Heartlands continue to work together with partners to address the current challenges. Surrey Heartlands would like to thank everyone working in the system, across all services and all organisations, for everything they continue to do as they care for, and support, patients and their families during what continues to be a very busy time.
For more information please visit: https://www.surreyheartlands.org/